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ITEMPLS
D2R + ROTW · Softcore
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Frequently asked Questions

Most orders are delivered within a few hours, and we aim to complete delivery within 24 hours. Delivery times depend on item availability and your availability for the in-game trade. If we expect a delay, we’ll contact you by email to arrange the next steps.

Through an in-game trade: the item is transferred to your character, on the realm and mode you ordered. We email you to arrange it, using the Battle.net tag you gave at checkout.

The payment methods available to you are shown at checkout.

Each order is sourced for you: we obtain the exact item and specification you selected and check it before it is delivered.

Still need help?

Questions about an order? Email support@itempls.com with your order number.

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